Meet Our Team

Melissa Conrad

CX Manager | Production

melissa.conrad@kingdomquality.com

Conrad took on the vital role of Customer Experience Manager here at Kingdom. It takes someone with great relationship-building, problem-solving, and multitasking skills to conquer this role and keep our customers smiling long after their project is complete. 

You can find Melissa in the Marion office, but most of our customers will never meet her beyond emails, texts, and phone calls. When Melissa isn’t dispatching a tech to help with a leaky roof, you can find her spending time with her husband and 3 grown children. And if her husband’s sweet tea is available that will always be her beverage of choice.

Conrad loves to travel, tackle DIY projects at home, or bake in her spare time. You can find her jamming out to worship music in her kitchen and making cakes and cookies on the regular. [We love it when she shares those skills with the office. Wink. Wink.]