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Kingdom Roofing Systems Recognized Among the Top Customer Service Leaders in the Residential Construction Industry

Aug 26, 2021 | Industry

GuildQuality’s 2021 Guildmaster Award Honors Kingdom Roofing Systems

May 3, 2021

(MARION, IN) Kingdom Roofing Systems of Marion, IN received a 2021 Guildmaster with Highest Distinction Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry. 

Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada. 

Out of nearly 2,000 eligible applicants, Kingdom Roofing Systems is one of 400+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care. 

In determining which businesses received the 2021 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded. 

Kingdom Roofing Systems achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality. 

 “An award with this degree of distinction is a true testament of teamwork. Kingdom prides itself on people being our purpose and doing work with integrity. This recognition speaks to the way we conduct business,” said Cofounder and CEO, Daniel Young. “Thank you, customers and neighbors, for trusting Kingdom Roofing Systems with your project because, without you, this award would not be impossible.”

For more on the 2021 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.

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